e-Government: The Use of Information and Communication Technologies in Administration By Eric E. Otenyo and Nancy Lind


"With governments now expected to make a strong web presence, it is important that students of public policy and administration gain insights and skills in this area. Lind and Otenyo provide a text in this area, address the use, potential, laws, and issues related to the emerging government use of the electronic media. A well-done, timely book on a critical area." - Ed Miller, University of Wisconsin-Stevens Point "The book offers a nice overview of the issues, and it is wide ranging, intelligent, well researched, and well written." - Robert Anthony Maranto, University of Arkansas